Refund Policy
Refund Policy
Due to the nature of digital products, we are unable to issue a refund once the files have been sent.
However, we will consider granting a refund within 14 days of purchase if you are not satisfied with the product. To do so, we will need a detailed explanation of why the product did not work for you. We may also grant refunds if certain internal criteria are met (such as a duplicate order), and we will make these decisions at our reasonable discretion.
Please note that nothing in this policy obligates Sleeptightkid to issue a refund. However, we will do everything we can to ensure that you are happy with your purchase!
Please know that your satisfaction is our goal. These products are our humble works of art. We stand behind our products and with our customers! We want you to be satisfied with the outcome so we will make reasonable effort to ensure that you are happy with your purchase! If for any reason the outcome is not what you expected, please reach out so we can help resolve the issue.
We’re incredibly responsive and take great care of our customers. Please feel free to get in touch with us at info@sleeptightkid.com with any questions or concerns and we’ll be happy to help! 🙂